FAQ
How to Order?
There are two ways to order:
1. Through this website:
- Browse our page and add your orders to the cart.
- You will be asked to create an account with your shipping details and choose your payment mode.
- You will receive an email confirmation for your order.
2. Through our Instagram & Facebook accounts especially on Special Requests & Bulk Orders
- Simply send us a DM on our social media pages
- Wait for our response
What are the payment modes?
- Cash on Delivery
- Bank Transfer via Emirates NBD
- Credit / Debit Card
- Apple Pay
- 4 interest-free Payment via Tabby
Please note that for the Bank Transfer, kindly wait for our email as we will manually send the payment details to you.
How much is the Shipping?
- 20aed in all Emirates via Century Express
- No more meet ups
When will my order be shipped?
For Onhand Items, you will receive it in 1-2 business days.
For Preorder Items, the restock is every end of the month, kindly check our Instagram for further information on the estimated date of arrival. Once it arrives in UAE, you will receive it in 1-2 business days.
How can I track my order?
You can track your package: Century Express here
What are the sizes for the Shoes?
Size | Measurement |
5 | 22.5cm |
6 | 23cm |
7 | 23.5cm |
8 | 24cm |
9 | 24.5cm |
10 | 25cm |
- The sizes are actual measurements.
- For wide feet, go one size up.
What is your Return & Exchange Policy for the Shoes?
No return, no exchange since stocks are from Philippines.
We highly recommend to measure your shoe size based on the Size Chart shown above to avoid these situations for our both convenience.
What are the sizes for the Dresses?
The size of the Dress is indicated, mostly they are free size, fits up to Semi Large.
For the Plus Size dresses:
Size | Measurement |
XL - 2XL | Bust: 38-44 Waist: 34-40 |
3XL - 4XL | Bust: 44-50 Waist: 40-48 |
I am from the Philippines, how can I order in PHP?
- Shop on the following:
Shopee: https://shopee.ph/astridnrose
- Kindly message us directly via the Contact Form for orders and inquiries and we will respond on the prices & instructions the soonest possible.